Shipping & Delivery Policy

This Shipping & Delivery Policy applies to all orders placed through coldfireofficial.com. By completing a purchase, you agree to the terms outlined below.

1. Shipping Options

We currently offer the following shipping methods:

• Standard Shipping: $20 — Estimated delivery within 2 to 3 business days.
• Express Shipping: $30 — Overnight delivery, 1 business day.

Shipping times are estimates and may vary due to carrier conditions, location, or unforeseen delays.

2. Shipping Insurance

In certain cases, customers may be required to pay for shipping insurance. Insurance costs are determined solely by the shipping carrier and may vary depending on destination, shipment value, and carrier policies.

Cold Fire does not set or control insurance pricing and will communicate any required insurance fees prior to shipment whenever applicable.

3. Discreet Packaging

All orders are shipped using discreet packaging. No product details, brand identifiers, or sensitive information are displayed on the exterior of the package.

4. Order Processing

Orders are typically processed within 1 business day after payment confirmation. Orders placed on weekends or holidays may be processed on the next business day.

5. Delivery Responsibility

Once an order has been handed over to the shipping carrier, delivery timelines and handling are the responsibility of the carrier. Cold Fire is not responsible for delays caused by carriers, weather, or incorrect shipping information provided by the customer.

6. Undeliverable or Delayed Shipments

If a shipment is returned or delayed due to incorrect address details, refusal, or failed delivery attempts, additional shipping fees may apply.

7. Contact Information

For questions regarding shipping or delivery, please contact us through the official contact page on coldfireofficial.com.